Legal
Terms & Conditions
Website Terms & Conditions and Mobile Terms of Service
Part 1: Website Terms & Conditions
1.1 Who We Are
The Site is owned and operated by bio/synergy Health + Wellness ("bio/synergy," "we," "us," "our"). By using the Site, you agree to these Terms.
1.2 Informational Disclaimer
Site content is for general informational purposes only and is not medical advice. Services may require consultation, medical history review, and informed consent. Results vary.
1.3 Eligibility
You must be 18+ to book services or participate in the SMS Program unless a specific service explicitly permits minors with a parent/legal guardian's consent and presence (as determined by bio/synergy).
1.4 Appointments, Cancellations, No-Shows
Appointment policies (including deposits, cancellation windows, late arrivals, and no-show fees) may vary by service and will be disclosed at booking or check-in. By booking, you agree to the applicable policy provided at the time of scheduling.
1.5 Pricing, Payments, Returns
Prices are subject to change. Services are generally non-refundable once rendered. Product return/exchange eligibility is governed by bio/synergy's in-center policy and applicable law.
1.6 Promotions & Gift Cards
Promotions may have restrictions (dates, availability, non-combinability). Gift cards are not redeemable for cash except where required by law.
1.7 Intellectual Property
All Site content is owned by or licensed to bio/synergy and may not be copied or used without written permission.
1.8 Third-Party Links
The Site may contain links to third-party websites. bio/synergy is not responsible for third-party content or practices.
1.9 Limitation of Liability
To the maximum extent permitted by law, bio/synergy is not liable for indirect or consequential damages arising from your Site use, bookings, services, or purchases.
1.10 Governing Law
These Terms are governed by the laws of the state where bio/synergy Health + Wellness operates, without regard to conflict-of-law principles.
1.11 Contact
bio/synergy Health + Wellness
7161 Woodmont Ave
Bethesda, Maryland 20814
info@biosynergyhw.com
301-664-4365
Part 2: Mobile Terms of Service (SMS Program)
This section applies if you opt in to receive SMS/MMS messages from bio/synergy Health + Wellness. A2P reviewers commonly require this to be publicly accessible and to include program name, message types, opt-out instructions, HELP/support, recurring message disclosure/frequency, and rate disclosures.
2.1 Program Name
bio/synergy Health + Wellness SMS Program
2.2 What You'll Receive (Message Types / Product Description)
By opting in, you may receive SMS or MMS messages from bio/synergy Health + Wellness, which may include:
- Appointment confirmations, reminders, and rescheduling updates
- Post-care instructions and follow-ups
- Membership, account, or service-related updates
- Promotions, special offers, and announcements (if you opted into marketing messages)
2.3 Message Frequency
Message frequency varies based on your appointments and preferences.
2.4 Msg & Data Rates
Msg & data rates may apply.
2.5 How to Opt Out
You can cancel at any time by replying STOP. After you send STOP, you may receive one final message confirming your opt-out.
2.6 Help / Customer Support
For help, reply HELP or contact us at: 301-664-4365
2.7 Consent & Opt-In
By providing your mobile number and opting in, you authorize bio/synergy Health + Wellness to send you SMS/MMS messages. Consent is not a condition of purchase.
2.8 Carriers & Delivery
Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to your mobile carrier and device.
2.9 Privacy & Data Use
Your participation in the SMS Program is also subject to our Privacy Policy. A2P/compliance guidance commonly expects that your Privacy Policy clearly explains data handling and that consumer information is not shared with third parties for marketing purposes.
2.10 Changes to These Mobile Terms
We may update these Mobile Terms of Service from time to time. Updates will be posted on this page with a revised Effective Date.
